Ark Creatives Privacy Policy

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services. It also outlines your privacy rights and how we adhere to applicable laws.

By using our services, you agree to the practices described in this Privacy Policy.

Interpretations

Words with capitalized initials are defined as follows. These definitions apply whether they appear in singular or plural forms.

Definitions

  1. Account: A personalized account created for you to access our services.
  2. Company: Refers to Ark Creatives, also referred to as “we,” “us,” or “our.”
  3. Cookies: Small data files stored on your device, used to track and enhance your online experience.
  4. Country: Refers to Australia.
  5. Device: Any tool that accesses our service, such as a smartphone, tablet, or computer.
  6. Personal Data: Information that identifies or could identify you.
  7. Service: Refers to Ark Creatives’ website and related offerings.
  8. Service Provider: Individuals or entities who process data on our behalf.
  9. Usage Data: Data automatically collected when using our service, such as browser type and visit duration.
  10. Website: Refers to Ark Creatives, accessible at https://weareark.co or https://arkcreatives.com.
  11. You: Refers to the individual or entity using our service.

Types of Data We Collect

  1. Personal Data: Includes your name, email address, phone number, or any details you share with us directly.
  2. Usage Data: Automatically collected data like your IP address, browser type, device information, and activity on our website.

Tracking Technologies and Cookies

We use cookies and similar tools to monitor activity on our website and improve your experience. These may include:

  1. Necessary Cookies: Essential for using the website and its features.
  2. Preference Cookies: Save your settings, such as language or login preferences.
  3. Analytics Cookies: Help us understand how users interact with the website to enhance its performance.
  4. Web Beacons: Small graphics in emails or pages that track user activity, like email opens or page visits.

 

Cookies may be persistent (stay on your device even after you close your browser) or session-based (deleted after you close your browser). You can manage cookies through your browser settings, but some features may be limited if cookies are disabled.

How We Use Your Personal Data

Ark Creatives may use your data for:

  1. Service Maintenance: Ensuring smooth operation and monitoring usage.
  2. Account Management: Granting access to registered user features.
  3. Customer Communication: Responding to inquiries, updates, or important notifications.
  4. Business Transactions: In case of mergers, acquisitions, or asset sales.
  5. Improvements: Analyzing data to enhance services, products, and user experience.
  6. Marketing: Sending updates, promotions, or offers (only with your consent).
  7. Legal Compliance: Meeting legal obligations or defending our rights.

Sharing Your Data

We may share your data under these circumstances:

  1. With Service Providers: For operations such as hosting, analytics, or marketing assistance.
  2. During Business Transactions: If we merge, sell, or transfer assets.
  3. With Affiliates or Partners: For joint promotions or services (subject to this policy).
  4. For Legal Requirements: To comply with laws, regulations, or legal requests (e.g., court orders).
  5. With Your Consent: When you explicitly allow it.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Usage Data, collected for analytics, is generally retained for shorter periods unless required for legal or security purposes.

Data Transfers

Your information may be processed in locations outside your jurisdiction, where data protection laws may differ. However, we take all reasonable steps to ensure your data is securely handled, in compliance with this Privacy Policy.

Deleting Your Data

You can request the deletion of your personal data at any time by contacting us. If applicable, you can also delete or manage your information through your account settings.

Please note, some information may need to be retained for legal, administrative, or security reasons.

Disclosure of Data

For Legal Compliance: We may share your data to comply with legal obligations or respond to valid legal requests (e.g., from courts or government agencies).

To Protect Our Rights: We may disclose your data to protect Ark Creatives, prevent fraud, or ensure safety.

Security of Your Data

We prioritize securing your data using industry-standard measures. However, no method of online transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed at individuals under 13. If you believe your child has provided us with personal data, contact us, and we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external sites you visit.

Policy Updates

We may update this policy periodically. Any changes will be posted on this page, and you may also be notified via email or a prominent website notice.

Please review this page regularly to stay informed about updates.

Contact Us

For any questions or concerns, reach out to us:

Email: hello@weareark.co

Website: https://weareark.co or https://arkcreatives.com